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Nice waiting area with internet. Friendly staff.
4 months ago
I just bought a 2019 ILX Premium, which I love; Michael Buttery was extremely informative and knowledgeable, he understood what I wanted and delivered! I am a repeat customer, having bought at Sterne 12 years ago, their service is exceptional, I look forward to our continued relationship!
4 months ago
I have never been steered wrong by them. Honest service department which is very rare but important. My reverse camera went defective just outside of warranty and we compromised on the cost which was extremely fair for me without any push back. They take care of you. I have no reasons to ever switch brands again. Thanks Michael Buttery for the sale and the staff at Sterne for all you do. I love my TLX!
6 months ago
We have had a few minor issues with our 2014 MDX, nothing too serious but was resolved quickly by their service manager Richard. He has gone above and beyond to ensure our happiness with the vehicle. Because of his exceptional customer service, we will continue to go to Sterne Acura for servicing our car for years to come. Thanks Richard! I would also like to give a big thank you to Russ who also works in the service department. Such a pleasant individual who greets all customers entering the garage for service with a smile, always ready to help you. We appreciate all you do! Our car always looks brand new when we pick it up!
9 months ago
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