COVID-19 Update

Greetings Sterne Acura Customers,

During this unprecedented COVID-19 situation, our dealership is committed to your health, safety and serving you at your convenience and through your preferred means. We remain open to serve you and have taken clear and concise measures and preventative actions to help you feel comfortable.

Our employees have been trained in an enhanced safety protocol and preventative measures. This includes the cleaning and sanitation of all vehicles that come in for service and incorporating added precautionary measures like enhanced hygiene protocols to our offices and vehicles. These additional steps will help to ensure your automotive needs will not be hindered during this time.

In an effort to reduce community touch points within the dealership we ask all visiting customers to use the automatic doors on the east side of the dealership or enter with vehicle through automatic garage door at south end of dealership through Client Centre.

We have also reduced our operating Hours as follows:

Mon Tue Wed Thu Fri Sat Sun
Sales 9:00am 9:00am 9:00am 9:00am 9:00am 9:00am Closed
6:00pm 6:00pm 6:00pm 6:00pm 6:00pm 4:30pm
Service 8:00am 8:00am 8:00am 8:00am 8:00am Closed Closed
6:00pm 6:00pm 6:00pm 6:00pm 6:00pm
Parts 8:00am 8:00am 8:00am 8:00am 8:00am Closed Closed
6:00pm 6:00pm 6:00pm 6:00pm 6:00pm

Although we remain physically open for business, we remind you that we have other ways of reaching us and we encourage you to do so.

Phone: (905) 841-1400  -  Email: askus@sterneacura.com or asterne@sterneacura.com

TEXT: 1 (705) 999-6070 - Facebook: https://www.facebook.com/SterneAcura/ 

 Instagram: @sterneacura

We realize these are difficult times. If you have been impacted by COVID-19 and have questions or concerns about your Honda or Acura Lease or Finance payments please contact Acura at 1(866) 899-4440 or concierge@acura.ca, please contact us if you’re having issues getting in touch at (905) 841-1400 or via email at askus@sterneacura.com or msujanto@sterneacura.com.

Be well and Stay Safe!

Sterne Acura